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  • How to get to us?
    Follow our video tutorial on our website homepage or social media accounts, we have two alternative routes that can be used.
  • Where can I park?
    Caswell Bay is accessible via a car and public transport. There is a public car park (SA3 3BS) with easy access to the beach (charges may apply)
  • Who can use the sauna?
    Our sauna sessions are available to anyone over the age of 13. Under 16's using the sauna must be accompanied by an adult. If you have underlying health issues, please seek medical advice before making your booking, this also applies to those who are pregnant. We encourage you to stay hydrated throughout your experience by drinking water between breaks. Our staff member will brief you on using the sauna correctly prior to your session.
  • Where can I leave my belongings?
    We have 8 boxes located next to the sauna for each individual to place their belongings in while they are using our facilities, however we do encourage customer to only bring the basics. Customers belongings whether kept in the boxes or left by the sauna are done so at your own risk.
  • Where do I change?
    We advise you to come dressed appropriately and ready for your sauna session. The area in which the sauna is situated is fenced and very private.
  • What should I bring with me?
    You will need the following: Swimwear- for a comfortable sauna experience. Two towels- one to sit on and one to dry off. Water bottle- Stay hydrated! Flip-Flops- For a comfortable experience using all our facilities. Relaxation attitude- Leave the stress at the door!
  • What is your cancellation policy?
    We value your time and ours. Please let us know at least 48 hours in advance if you need to reschedule or cancel your appointment. Unfortunately, cancellations within this period wont be eligible for refunds. Your understanding helps us maintain the best experience for all.
  • What facilities are available?
    Showers- a total of three showers are available for use, either before or after your session. Cold plunge barrels- Experience the invigorating benefits of cold water plunges in our specialised barrels. Storage - you are able to store your belongings in the shelves provided, but please note that they are used at your own risk. We recommend bringing only the basics with you.
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